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"Citizen's mistrust of the state is growing, he no longer respects its word and proposals and does not try to cooperate with it." "Fact"

"Fact" daily writes:

Legislative initiatives, which should be aimed at reforming our lives, in reality only take additional nerves and time.

Why don't good projects come to fruition? Lawyer Suzanna Chilingaryan, vice-president of "Consumers' Association" NGO, believes that the really good projects implemented in order to solve various problems do not have a long life for several reasons.

"We are dealing with misrepresentation of information on projects. Proper control is not being implemented. First of all, they present not the solution of the problem, but the fine, the provision to punish the person.

It turns out that when they try to talk to a person about the changes to be implemented in the near future, first of all they start presenting how they will punish him in case of a mistake," says Chilingaryan in a conversation with "Past".

He notes that state departments hardly talk to citizens. "There are so many options to tell the citizens, to explain the results of the solution to this or that problem that they propose.

As a result, the idea takes root among people that the state is trying to solve the issues with "tertodic" means and first of all touch its own pocket by fining it," our interlocutor notes.

He adds: many, many legislative initiatives were implemented, but they were not reflected in reality, because there is no control. "Besides this, the option of encouraging the citizen should work.

If a citizen understands that from now on he will follow certain rules that will benefit our nature and health, how can he oppose?

In other words, the task should be to present any innovation to the society in a simple and understandable language, to carry out some work with it, to encourage it, and then to control that these projects come to life.

And what is happening now? The citizen perceives any innovation as an option to increase the price of this or that product or service, but never to solve the problem.

The citizen perceives any initiative as another tool to suppress and fine him. We remember the example of plastic bags. Were the citizens fully informed about the damage it causes to nature and what the consequences could be?

I think the awareness campaign was done very hastily. The state has declared a fight against smoking.

We understand that the solution cannot be to not produce cigarettes, because we are dealing with one of the leading areas on the list of taxpayers in our economy in the first place, but only to close the windows of cigarettes in shops or to put some images on their packs that show that What are the effects of smoking, can we achieve a significant result?

Even today, we can still find shops that sell cigarettes to minors.

The problem is not really solved in depth. There are many complaints of citizens regarding the latest innovation of the transport system, that you should either have 100 drams or a QR code when traveling.

Finding a 100-dram penny is a heroism, and in the case of the second one, citizens have questions. And maybe it was necessary to immediately put into circulation cards intended for using transport, to carry out a big awareness campaign, and only to make the transition to this change," the NGO vice-president emphasizes.

It is reaffirmed that when presenting any project, state agencies must present the project in all details and clearly indicate what problem they want to solve with it, and what the solution of the mentioned problem will provide to the citizen. "Pros and cons should be mentioned.

Informing and educating citizens should be a priority for the state. Next, the citizen should also be informed about the consequences, including a fine, but this should be the last step. And what are they doing now?

The citizen is fined, but most importantly, the problem remains unsolved. Not to mention what financial resources are provided from the state budget for the implementation of these projects. It turns out that we are dealing with the embezzlement of state funds?

In fact, they can counter us that through paid fines, these amounts return to the budget even in double volume.

As a result, we have a situation where many problems are not solved, the distrust of the citizen towards the state increases, he no longer respects its word and proposals and does not try to cooperate with it. This also leads to collapse and chaos," concludes Suzanna Chilingaryan.

Lusine Arakelyan

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